Revolutionise your luggage transport
From your home to any destination in Switzerland
No matter whether bag or sports equipment:
Convenient. Fast. Sustainable.
Simple booking - in just 3 minutes
1. Book your Flying Bag.
Choose a pick-up and delivery window according to your needs, even outside of regular office hours.
2. Prepare your luggage.
Attach your Flying Bag Tag to your bags, skis, snowboards and the like, then hand them over to the driver.
3. Track your luggage.
Your personal Online-Cockpit will keep you informed about the status of your luggage transfer in real time.
4. Kick off your holiday with ease.
Receive your luggage at the specified time at your vacation home or hotel.
Flying Bag revolutionises your luggage transport: your luggage is picked up at your doorstep and delivered to your holiday destination only few hours later – safely, reliably and on time. Travelling has never been easier!
Individual offers – with identical prices for all departure locations
Clear Advantages – for you and the environment
Travel conveniently.
- All across Switzerland door to door to your holiday home or hotel
- Identical prices for all departure locations
- Transportation of any kind of sports equipment
Travel expeditiously.
- Pick-up and delivery window available outside of regular office hours
- Next-day delivery
- Cockpit with live tracking status
Travel sustainably.
- Comfortable journey by public transport, bike or foot
- CO2- compensation available with myclimate
- Climate-friendly “smart routing” option
Sustainable CO2-compensation
Travel in an even more sustainable manner. Compensate your Flying Bag luggage transportation with myclimate.
An innovative idea
Convincing answers
Yes, one Flying Bag Tag (which you will receive via postal shipping) must be attached to each item.
Tickets for public transport must be purchased separately. www.sbb.ch
Flying Bag is liable for lost luggage (see Allgemeine Geschäftsbedingungen).
Flying Bag is liable for damaged luggage, provided that the luggage and/or sports equipment has been packed as instructed.
Of course. You can send as many items as you want. Please note that we may have to adjust the pick-up or delivery timeslot should the amount exceed 15 luggage items.
Please reach out to our Customer Support via Live Chat or phone (+41 44 244 50 90). Of course you may also contact us via email: hello@flyingbag.com.
You can cancel your luggage transport free of charge up to 48 hours prior to your luggage pick-up. In case you need to cancel up to 24 hours prior to pick-up, you get a 50% refund. A cancellation of less than 24 hours unfortunately is non-refundable. For further details please see: Allgemeinen Geschäftsbedingungen.
You may essentially pack anything you require for your journey into your suitcase. Please find a detailed list here Gepäck- und Verpackungsbestimmgungen.
Please call us at +41 44 244 50 90 – we will take care of your request as soon as possible. Should you not be able to reach us, please leave a message and we will call you back immediately.
Bike cases (hard cases), bike bags or cardboard packaging (please leave an opening in order to facilitate lifting/handling) are required, in case Flying Bag shall account for possible damages. Cases are to be organised by the client prior to pickup.
Yes, there is a maximum size and weight depending on the type of your luggage. Zu den Gepäckbestimmungen
In any case. We set a high value on safe luggage transport. In order to guarantee the safety and high quality of our service, we regularly train our drivers. At the same time, we have process-oriented operations and foster straightforward and transparent communication within the entire Flying Bag team.
When booking, you choose a pickup and delivery slot. 6 to 24 hours before the pickup, we will send you an SMS with a pickup time slot accurate to 2 hours. The same applies to the return trip for delivery to your home address.
We have scheduled our time slots to be as convenient and comfortable as possible for the majority of our customers. But the exception proves the rule: If no offered slot fits for you, please contact the customer support and we will check what alternatives we can offer you.
If you are unable to be there when your luggage is delivered, it is best to contact Customer Support so that we can arrange a new time or an alternative pickup and delivery location together. If the delivery or pick-up address is a hotel, you can leave your luggage at the hotel.
Yes, a Flying Bag Tag must be attached to each piece of luggage that we send you by mail. If you do not receive the bag tag by mail within 3 days after your order, please contact us.
Flying Bag is liable for lost luggage (see General Terms and Conditions). Flying Bag is liable for damaged luggage, provided that the luggage and sports equipment were packed according to the regulations. For airline luggage, the responsibility passes to the airline after check-in. If a piece of luggage is lost with the airline – or if it is damaged during transport by the airline, the loss / damage must be reported directly to the airline. Our customer support will be happy to assist you with any uncertainties or further questions.
You can calculate the price for your luggage transport on our booking platform. The price consists of a flat rate and the number of luggage pieces.
You can cancel the luggage transport free of charge up to 48 hours before pickup. In case of cancellation up to 24 hours before pickup, you will receive 50% refund. If you cancel less than 24 hours before pickup, we cannot give you a refund. Please also see our terms and conditions.
One way transports are only bookable online for flight luggage. For luggage transport door to door within Switzerland one way bookings will be available soon. Write us an email or call us for a one way booking in Switzerland. We will make the booking manually for you.
Our Customer Support is available from Monday to Friday from 09:00 – 11:00 and 15:00 – 17:00 by phone (+41 44 244 50 90). Of course we are also available by mail at hello@flyingbag.com or you can leave us a message outside these phone hours and we will call you back. In urgent cases you can press “2” to get connected to the duty officer.
Multi-leg transports are possible. However, at the moment it is not yet possible to book this on our platform. Write us an email or call us. We will make the booking manually for you.
Basically, everything that is needed for traveling is allowed in the luggage. You can find a detailed list in the baggage and packing policy.
We recommend a bike case (hard case), bike bags or cardboard packaging. Of course, we also transport your bike without packaging. Please note that in this case we assume no liability for minor damage (for example scratches). Transport covers must be organized in advance and cannot be obtained from the driver.
Yes, there are maximum sizes and weights depending on the type of luggage. To the baggage and packing policy
